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Android Marshmallow Update fixes my Nexus 5 Mobile Data Problem

posted 20 Oct 2015, 02:47 by Andrew at Lycom   [ updated 20 Oct 2015, 02:49 ]
We are now seemingly locked into a cycle of perpetual upgrades - e.g. if you read the small print with consumer versions of Windows 10 so find that you can't turn off Windows Updates. While this might be a good idea to keep the vast installed base of home PC's up to date, at a corporate level you need more control over what gets upgraded and when - pushing out service pack updates in the accounts office when your accountants are trying to do the year end rollover will not make you popular.


Anyway, there have been a whole slew of vulnerability announcements about Android recently which have us poor users worried about our smartphones. One of the reasons I chose my original Nexus 5 phone was because updates come directly from Google, rather than being reliant on the desire other manufacturers (or worse still, mobile phone companies) to provide custom updates for their builds.

So, I've been happily getting Android version upgrades on my Nexus, and my experience shows the high and lows of this approach. The last upgrade to Lollipop took out my mobile data. Yep, no mobile data on my Nexus 5. I tried everything, and nothing worked - apparently a common experience for many. Irritating, but not a game changer for me as most of the time I am in range of a Wifi signal.

Last night, I got and approved the upgrade to Marshmallow and  - I now have mobile data on my Nexus 5. With no intervention on my part, after hours of fiddling and research to try and fix the original problem, a version upgrade solved the issue.

Makes you think, though. If you have no control over the update process, no matter how much research you do, sandboxing and demos etc, you are completely in the hands of your provider to get it right. First time. Across the entire installed base. As with many parts of the modern IT environment, we need to accept the benefits of massive interconnectivity but also have some contingency plans for when it occasionally goes wrong ...  like popping into Starbucks to get some Wifi when your mobile data goes pop and you have some important emails to send.